Home › Cancellation policy
Cancellation policy
Free cancellation up to 7 days before check-in (Alpe d'Huez apartment) or 30 days before (Guadeloupe villa).
Alpe d'Huez apartment
- Cancellation at least 7 days before check-in: full refund (100%, taxes included).
- Cancellation less than 7 days before check-in: non-refundable (only the tourist tax is refunded).
Villa Lagon Bleu (Guadeloupe)
- Cancellation at least 30 days before check-in: full refund (100%, taxes included).
- Cancellation between 30 and 7 days before check-in: 50% refund (taxes included).
- Cancellation less than 7 days before check-in: non-refundable (only the tourist tax is refunded).
For exceptional circumstances (serious impediment, force majeure), please contact us — we're here to help.